WordPress support
WordPress sites that are one update away from falling over.
Sam and RobDialekt, Leeds
We're Sam and Rob, a small Leeds studio. We fix WordPress sites that have been left to drift, then keep them updated, backed up and secure so you can stop worrying about the thing.
Sound familiar?
What WordPress says27 plugins need updating.
What you're thinkingLast time I pressed update, the menu disappeared.
What WordPress saysThis site may be hacked.
What you're thinkingI don't even know who built it.
What WordPress saysYour PHP version is out of date.
What you're thinkingMy what?
Nobody's touched it in years.
It's really common. The site got built, whoever built it moved on, and nobody's dared press update since. Now there's a list of plugins as long as your arm, a warning from Google or your host, and a site that's getting slower every month.
Old WordPress sites don't fail all at once. Then they do.
So we do it carefully. Back it all up, update it on a copy first, fix whatever breaks there (something usually does), and only then put it live. Then we keep on top of it so it never gets that far behind again.
What we do
Updates, done safely
WordPress, themes and plugins brought up to date on a staging copy first, so anything that breaks gets fixed before your customers see it.
- Updates
- Staging
- PHP upgrades
Security warnings sorted
Suspicious files cleaned up, dead plugins removed, logins locked down, and your host and Google told it's sorted.
- Malware clean-up
- Security
- Search Console
Broken bits fixed
Menus, forms, layouts and all the small things that have quietly stopped working since the last update.
- Bug fixes
- Forms
- Layouts
Kept up to date
Regular updates, backups and a quick check that it's all still working, so you're never back where you started.
- Backups
- Monitoring
- Monthly care
The honest bit.
Some sites are too far gone to be worth patching. If yours is one of them, we'll tell you, and what a rebuild would cost instead.
Most aren't though. Usually it's a careful afternoon or two, and the site's got years left in it.
How it works
- 1
Talk
A short call. You tell us what you do and what the website isn't doing. We tell you straight whether we're the right people for it.
- 2
Dig
Free. We look at your website, Google and socials the way a stranger would, then send you a straight report on what's working and what isn't. No pitch, no quote.
- 3
Map
We turn what we found into a plan: what the site needs to say, which pages it needs, and in what order. You sign it off before anything gets built.
- 4
Build
We write it, design it and build it. You see it come together and sign off each stage.
- 5
Grow
Launch isn't the finish line. We watch how people actually use the site and keep improving it.
- 6
Flourish
Once it's settled, we step back every so often and look at the bigger picture: what's changed, what's next, and what to sharpen.
WordPress sites we've built
Also worth a look
- Ongoing GrowthThe full service, and everything under it.
- SEOLocal SEO, Google Business Profile and content that brings in work.
- Web design in LeedsWebsites for businesses that are better than their website.
- Website migrationLeaving Yell, Wix or a locked contract without losing your rankings.
- Ecommerce websitesShopify and WooCommerce shops built to sell.
- Websites for buildersBetter enquiries from the right clients, in the right areas.
The free Dig
Find out how your business looks to a stranger.
Send us your website or your Instagram. We'll tell you straight what's working and what isn't. Free, with no pitch and no quote on the end.
Get your free DigLet's sort it.
Scared to press update?
Send us the site and a screenshot of whatever's worrying you. We'll tell you what we'd do and roughly what it'll cost before touching anything.
A one-off fix is quoted once we've looked at the site. Ongoing care is a monthly fee depending on how big the site is and how often it needs attention.
No. Most of the sites we fix were built by someone else. We'll have a proper look first so there are no surprises.
It might, which is exactly why we do it on a copy first. Anything that breaks gets fixed there, not on your live site.
Don't panic, and don't start deleting things. Get in touch, and we'll back it up, find what's been added, clean it out and lock it down.
Usually, yes. Old plugins, huge images and cheap hosting are the usual suspects, and most of it can be sorted without a rebuild.
When the theme is abandoned, the plugins it relies on don't exist any more, or fixing it would cost more than starting again. We'll tell you if that's where you are.